How does your service differ from free or cheaper solutions on the internet ?
We provide a service for small businesses who want to make a professional website that gets found on search engines, and adds value to their business. You get a personal service, great results on the search engines as well as a great looking website. Our servers are manned 24 hours a day in Canary Wharf data centres with massive bandwidth capabilities linked to the backbone of the internet. Our servers are carefully monitored and only host genuine business sites. So there is no chance of your website getting penalised for sharing hosting space with dubious companies.
How long will it take to make a website ?
This is difficult to say as it depends upon the amount of textual content and items you plan to include.
How long does it take to set up my website ?
If you purchase your website in office hours then your site will be live the same day.
What is the minimum contract period ?
Our contract period is 12 months. This gives your website time to get traction with the search engines and gain credibility with your customer base.
How long have you been trading ?
Reason8 started trading in 2003 and has grown in profitability every year since.
Will you be there in the long term ?
Yes. Reason8 has grown every year and the directors of the company have ploughed back the profits into technical and market development. Reason8
is one of the world�s leading website maker companies and intends to grow its market share over the coming years.
Who owns my content ?
You Do. You own the content that you enter.
Who owns the website design ?
Reason8 owns the layout and website creative design.
What happens if the website stops working ?
We look after your server 24 hours a day 365 days a year. In the unlikely even of your website going down we receive automatic text messages with 30 seconds and have staff on call to deal with any kind of problem. Since 2003 we have a 99.99% uptime record on all our sites. We have a world class data centre
located in Canary Wharf the same facilities used by the largest international companies and banks.
Will my website be fast ?
Yes, when you make your own website with Reason8 it will be fast and online 24 hours a day. We use the latest technology and the fastest hardware
Do you have any limits on data storage or bandwidth ?
No, you pay one fee regardless of how many clients visit your site. We do not limit your bandwidth or storage space for regular page content.
How safe is all the content that I enter ?
Very safe, your pages are password protected to give your site protection. In addition our data centre has security guards and digital locking systems. We backup your data twice a day and hold the backup in a second data centre 5 miles away in case of disasters.
What kind of support to you provide ?
We provide telephone support
on a local call number, which is free with some phone packages. We also provide rapid email response and guarantee to answer your email within 24 hours. We have FREE videos that show you what to do step by step. Our support pages on Reason8.com are updated regularly with the most frequently asked support questions. We have a support forum
where you can get advice from dedicated moderators and other enthusiastic users. Or why not check out our blog
which is packed full of tips and advice on how to make your own website.
If I decide to leave you will I able to take my website with me ?
Yes, but you will have to cut and paste the content from each page into your new website maker software.
Who owns my domain name ?
You own the domain name.
Can I use my own domain name?
You can, or we can purchase one on your behalf and set it up for you.
Do you provide an email service ?
We provide two email services
. Email forwarding which comes with our website packages or you can upgrade to our sophisticated POP3 webmail service.
Will I have to install software on my PC ?
No. Nothing needs to be installed to start making a website.
Can I make my own website from any computer ?
Yes, you can update your website from any computer that is connected to the internet.
Can I use an Apple Mac ?
Yes, you can use an Apple Mac, but you must use the Firefox browser.
If you upgrade your software will I get access to the changes ?
As soon as the upgrades occur you will have instant access to the changes at no additional cost. We upgrade our website maker software frequently. It is important to us that we provide a system that that has the most advanced website editor available.