anonymous

I set up my web domain through a company formation agent,

They have forgottent to register it and put it up for sale! Before I go back through them is there an option for you guys to register it in my name now and keep it safe for ongoing use?

I noted your point in the other email that once the web site goes live you would automatically see it and reactivate my site and secure your payments.

Thanks

Website Builder

Once a domain expires you have 6 weeks to renew the name before it is returned to the open market. If you are within that period then we will be unable to buy the name for you. So you would need to remain with the same company or arrange for Nominet (controller of .co.uk names) to move it for you.

If it is on general sale then you can buy it through the control panel of the website. Simply click on the upgrade button to the left and select Domain registration. Enter the name you want and we will automatically buy it for you and add it to your site. If it is exactly the same as your previous name the there are no other changes that need to be made to your site. This is because your website is actually live in the background it just can’t be navigated to as it presently has no active domain name.

If you decide to use a different name then you will need to email us with the old and new name so we can set up your site to accept the new domain name.

We hope this is helpful,
Reason8 Support