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Old 26-08-2009, 09:31 PM   #1 (permalink)
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Default Who renews my domain name?

I got the my website name from another comapny and i got it transferred to you when i bought the website. The other company want me to pay them again for the name. Help please I am assuming that you have the name and I can ignore them?
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Old 26-08-2009, 09:32 PM   #2 (permalink)
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If you purchased the name from a third party before coming to Reason8 then you will still need to pay them for the name to be renewed. When the site became live the management of the name was not transferred to Reason8, but simply pointed to your website on our servers.

You will therefore need to contact them and pay any renewal fees before the domain name expires.

We hope this helps,
Reason8 Support
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