anonymous

I have tried a number of times to add text to my page. I can view it while editing but as soon as I save the page it disapears. can you help me?

Website Builder

It appears that there is some code on the pages of your website that is preventing the text from appearing. This commonly occours when text is copied from one website to another.

To prevent plagerism website designers often hide code within the site they are building. This code prevents any text copied from being displayed on the website it is copied to.

Unfortunatly even if you delete the original text, the code will still remain on your site and cause problems. We have however removed it for you so you should be able to see the text you entered.

I hope this is helpful,
Reason8 Support

springfield

this has happened to me lots, and seems to happen in text I haven't cut and pasted?!!

if you click the HTML tab, there will be some codes in front of your missing text. cannot remember exactly what the code is, but it is between < >, so just delete it and the text reappears. think the code is <blank text>.

mjcooke

Springfield is correct.
The text you might want to look for and remove in the HTML is .. display="none".
HOWEVER, please be careful when editing the HTML as accidental changes to other code can have unexpected implications.

Website Builder

If you experience this problem the code that needs to be removed looks like this:

<span id="1252483288210S" style="display: none;">

If you remove anything before or after this string of code you could damage other elements of your pages.

1. Navigate to the page with the problem and click edit

2. Press Show HTML in the editor.

3. Then pressCtrl F on your keyboard, this will bring up a box that says "find"

4. In the box type display - every occourance of that word will then be highlighted.

Ensure that the whole string of text exactly as above is present (and you're not just looking at the word display on your website!)

5. Delete the string of code EXACTLY as above so everything removed is enclosed between < and >

6. Press show HTML again and save the page.

7. The text should now be shown

We hope this is helpful,
Reason8 Support