anonymous

I keep getting the error page when uploading items to our 'Products' page:

It says:

The web site you are accessing has experienced an unexpected error.
Please contact the website administrator.

The following information is meant for the website developer for debugging purposes.

Error Occurred While Processing Request
Element PROD_ID is undefined in FORM.

Website Builder

The highlighted portion of your post is important as it helps identify the problem.

When entering items it is important that each item has a unique name and product number. If any of the names or numbers are as another product then when a customer comes to buy from your site it will not work.

The error message although not clear shows that there is a duplication in the basket. I would suggest double checking each of the items you have listed and making any necessary amendments.

We hope this is helpful
Reason8 Support