UK help and support
Reason8 operates a British website building service, with all support based in the UK.
Although Reason8 operates an efficient email support service we also recognise that busy business people often want quick answers to their questions. We, therefore, also provide a backup telephone service during office hours.
Unlike other internet companies, we have a local telephone number (which is free with some phone packages), and all our support staff are based in the South East of England. We have not been tempted to run our call centre from India or Outer Mongolia! Feedback from our clients has convinced us to keep all our operations in Britain.
Sometimes we all need a little hand holding and help; as such we provide a full email support service. Our aim is to answer all your website building questions quickly and efficiently the same day. Our trained staff are knowledgeable on all aspects of getting your site up and running.
Our comprehensive forum is populated with our most frequently raised topics, providing access day and night to the most commonly asked questions. As well as being manned by our support team, regular contributions are made by our users. The forum is fully searchable making it quick and easy to find what you need.
The Reason8 blog entitled “Tips and Tricks from the experts”, is packed with help on everything from design and layout to optimising your website. It’s designed to give clear in-depth information on how to get the most out of your website. If you enjoy reading our regular posts you can receive them directly to your Inbox via RSS Feeds (no email sign up required).